Internal Quality Assurance

Quality Assurance

Internal Quality Assurance (IQA)

The IfE’s IQA system also involves the systematic improvement of the programmes. The evaluation of programmes ensures that the expectations of the course participants are met and all stakeholders who are interested in the educational services are involved.

The IfE’s IQA system regularly gathers and analyses important information – such as feedback from course participants, lecturers and other external stakeholders, the number of participants who complete the course in line with the regular programme, or the employment situation of course participants – and based on this, plans concrete improvement actions to ensure total quality management (TQM).

The IfE’s IQA system aims to:

Guarantee that the quality of the teaching and learning within programmes is well documented, verifiable and assessable;
Facilitate access to information, making it clearer and more understandable for course participants, lecturers and all stakeholders;
Promote a process of continuous improvement in all the programmes offered.

Internal Review

Internal Verification

Lecture Observation